MSP Unplugged

Feb 04 2025 99 ep. 41 mins 98
MSP Unplugged Podcast artwork

This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.

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EP 260 Navigating Industry Conferences: Maximizing ROI

Feb 04 2025 44 mins  
Attending industry conferences can be a game-changer for your MSP, but only if you know how to make the most of them. In this episode of MSP Unplugged, we dive into strategies for maximizing your return on investment (ROI) at conferences—covering everything from planning ahead, networking effectively, and choosing the right sessions to leveraging post-event opportunities. Whether

EP 259 Case Study: Overcoming Business Challenges

Jan 28 2025 53 mins  
In this episode Paco and Rick go down memory lane and share business challenges they had to overcome throughout their MSP career. Full Video Podcast Link: https://youtu.be/TizS_rB_Uwo --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: pa

EP 258 Automation for MSP Efficiency: Tools and Tips

Jan 21 2025 51 mins  
In this episode, we discuss how and when we use automation to streamline operations in our MSP. Full Video Podcast Link: https://youtu.be/V3mXAE6htug --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith fro

EP 257 Breaking Up with Your Vendor: A Guide to Better Partnerships

Jan 14 2025 50 mins  
In this episode we dive into the often tricky but essential process of evaluating vendor relationships. Whether it's poor communication, lack of support, or a misalignment with your business goals, sometimes it's time to cut ties and move on. We explore the red flags that signal it’s time to part ways, tips for making the transition smoother, and strategies for finding new partne

EP 256 MSP Business Growth: Proven Strategies

Jan 07 2025 59 mins  
Happy New Year! To start the year off the crew discusses some proven strategies we have had success with! Full Video Podcast Link: https://youtu.be/OmjO9lBWutI --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick

EP 255 End of Year Wrap-Up

Dec 31 2024 55 mins  
In this episode, In this episode, our hosts wrap-up 2024. Their hits, their misses, and their plans for 2025! Full Video Podcast Link: https://youtu.be/QJTT_fa4YGM --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected]

EP 254 All-In on AI?

Dec 24 2024 48 mins  
In this episode, we explore the question: Should MSPs be going all-in on Artificial Intelligence? We discuss how we are currently using AI, our plans for leveraging it in the future, and the opportunities and challenges it presents. Join us as we examine the role AI can play in shaping the future of your MSP business. Full Video Podcast Link: https://youtu.be/4Zws6Dtv6Ck ----------

EP 253 What's your Burden...rate?

Dec 19 2024 57 mins  
In this episode, we break down the concept of the Burden Rate—what it is, how to calculate it, and why it’s essential for your MSP business. Learn how to use this crucial metric to optimize your pricing strategy, ensure profitability, and make smarter financial decisions. Don’t miss these actionable insights to take your business to the next level! Full Video Podcast Link: ht

EP 252 Who Said Pricing was Easy?

Dec 10 2024 53 mins  
This week the crew discusses pricing. Our philosophy and procedures on how we arrive at a final cost of our offerings. Full Video Podcast Link: https://youtu.be/hTptF4Auhmk --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: paco@mspunplu

EP 251 Acquiring Clients

Nov 26 2024 44 mins  
In this episode, we discuss the good, the bad and the ugly of how we've acquired clients in the past and what we plan to change or enhance going forward! Full Video Podcast Link: https://youtu.be/z8QmtK5S42s --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron fro